Refund Capture Rate: Measure, Target, Close Gap
Most cost recovery teams capture only 60-80% of eligible refunds. Learn how to measure your refund capture rate, set aggressive targets, and close the gap on uncaptured refund dollars.
Category
Financial Metrics
Refund Capture Rate: Measure, Target, Close Gap
Your refund capture rate reveals how much money you're leaving on the table. Discover how to calculate it, benchmark against industry standards, and implement a systematic process to recover every eligible refund.
