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Your refund capture rate reveals how much eligible cost recovery you're leaving on the table. Learn to measure it, set realistic targets, and systematically close the gap between what you could claim and what you actually recover.
Your refund capture rate reveals how much money you're leaving on the table. Discover how to calculate it, benchmark against industry standards, and implement a systematic process to recover every eligible refund.
Refund capture rate reveals the percentage of eligible refunds your organization actually recovers—and most are shocked to discover they're leaving 40% or more on the table. This guide shows you how to calculate your capture rate, benchmark against industry standards, and implement systematic improvements to close the gap.
